Shipping Policy

Applies to all orders placed on ycustom.com

At ycustom.com, we strive to deliver your orders in a timely and efficient manner. Below is our detailed shipping policy for your reference.

1. Processing Time

Orders are usually processed within 2–5 business days. Processing time may vary during peak seasons or due to customization requests.and the logistics channels are swift (regular delivery takes 6-12 days).

2. Shipping Methods

We offer standard and expedited shipping options. Shipping fees and delivery times vary based on the destination and selected shipping method.

3. International Shipping

We ship worldwide. International shipping times may vary depending on customs clearance, local carriers, and distance. Customers are responsible for customs duties, taxes, or fees imposed by their country.

4. Tracking

Once your order is shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.

5. Shipping Issues

If your package is lost, delayed, or damaged during shipping, please contact our Customer Support Team immediately with your order information for assistance.

6.Shipping Fees

Free shipping on all order. Shipping on all orders with standard delivery (6-12 business days) .

Need help? Contact our Customer Support Team for any shipping inquiries.

For more details, please reach out to our Customer Support.